Privacy Policy

Last Updated: March 3, 2026

Welcome to Peptrix Labs (“Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how peptrixlabs.com collects, uses, and protects your information when you visit or make a purchase from our website.

By using this website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or interact with our website, we may collect several types of information.

Personal Information

This may include:

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Phone number

  • Payment information

  • IP address

  • Device information

  • Order history

This information is collected when you:

  • Create an account

  • Place an order

  • Contact customer support

  • Subscribe to newsletters

  • Participate in promotions

2. Payment Information

All payments are processed through secure third-party payment processors. We do not store full credit card numbers on our servers.

Payment processors may include providers such as:

  • Stripe

  • Authorize.net

  • Square

  • Other secure payment gateways

These providers process payment data according to their own privacy policies and security standards.

3. Automatically Collected Information

When you visit our website we may automatically collect certain information including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website

  • Click behavior

This information helps us understand website usage and improve performance.

4. Cookies & Tracking Technologies

Peptrix Labs uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Keep items in your shopping cart

  • Remember user preferences

  • Analyze website traffic

  • Improve website performance

  • Prevent fraud

You may disable cookies in your browser settings, though some features of the site may not function properly.

5. Analytics & Marketing Tools

We may use analytics and marketing tools such as:

  • Google Analytics

  • TikTok Pixel

  • Meta Pixel (Facebook / Instagram)

  • Other advertising or analytics platforms

These tools help us understand customer behavior and measure advertising performance.

These services may collect:

  • IP address

  • Device identifiers

  • Browsing behavior

  • Purchase activity

6. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations

  • Improve website functionality

  • Prevent fraud and abuse

  • Send marketing communications (if you opt-in)

  • Analyze site performance

  • Comply with legal obligations

7. Order Processing & Shipping

To fulfill your order, we may share necessary information with:

  • Payment processors

  • Shipping carriers

  • Fulfillment partners

  • Fraud prevention services

These third parties receive only the information required to complete their services.

8. Data Security

We implement industry-standard security measures including:

  • SSL encryption

  • Secure payment gateways

  • Firewall protection

  • Server security monitoring

While we take reasonable steps to protect your data, no system can be guaranteed to be completely secure.

9. Data Retention

We retain your information for as long as necessary to:

  • Complete transactions

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

You may request deletion of your personal data at any time.

10. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of personal data

  • Opt-out of marketing communications

To exercise these rights, contact us using the information below.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

We recommend reviewing their privacy policies before providing any information.

12. Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

If we learn that personal information from a minor has been collected, it will be deleted.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect:

  • Legal requirements

  • Business practices

  • Website changes

Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

Peptrix Labs
Website: https://peptrixlabs.com
Email: contact@peptrixlabs.com